Toyota to Offer Payment Relief to Customers Affected by 2018 Disasters
News Release: Toyota Financial Services (TFS) announced it is offering payment relief options to its customers affected by the recent series of wildfires throughout California and the devastating Hurricane Florence. This broad outreach includes any Toyota Financial Services (TFS) or Lexus Financial Services (LFS) customer in the designated disaster areas.
We at Toyota Financial Services care about the safety and well-being of our customers and want to help those impacted by the wildfires and hurricane. Impacted lease and finance customers residing in the devastated areas may be eligible to take advantage of several payment relief options, some of which include:
- extensions and lease deferred payments
- redirecting billing statements
- arranging phone or online payments
Toyota Financial Services will proactively attempt to contact customers via email and telephone in the affected areas to assess their needs and inform customers of the options available to them.
Customers who would like to discuss their account options are encouraged to contact TFS or LFS:
Toyota Financial Services customers may call 800-874-8822 or contact TFS via email using the Mail Center function after logging into ToyotaFinancial.com.
Lexus Financial Services customers may call 800-874-7050 or contact LFS via email using the Mail Center function after logging into LexusFinancial.com.
We extend our heartfelt thoughts to those affected by these devastating fires.